Anger Management Courses

F) Training the Trainers at Toby Carvery

With an increase in the use of fresh produce and home cooking combined with the pressure on recruiting and training new chefs Toby Carvery needed to facilitate effective skills based training in its kitchens. We worked with local kitchen managers and head chefs to create a train the trainer programme that was both practical and effective.

Objectives

Our brief was to deliver a one-day practical skillls based programme that would enable head chefs, kitchen managers and/or nominated kitchen trainers to effectively train new recipes or procedures to their kitchen teams. The brief was also to encourage kitchen managers to use their own skills and style to the training rather than deliver it as robots.

What We Did

The pilot programme was introduced in one region at Toby Carvery before being rolled out across the estate. In 2008-9 the programme will be introduced in other brands including Harvester and All Bar One

Testimonial

'the Practical Kitchen Training Skills (PKTS) programme assists kitchen mangers, who have had no formal training skills, to deliver an effective menu and procedure change programme to their employees bringing in their own natural style and kitchen experience.'

Rick Sunter- Programme Leader

Mitchells and Butlers Website

Case Studies

Other Case Studies

A One Day Anger Management Course in Birmingham

A) Tackling Discrimination & Worklessness

B) Social Enterprise Development

C) Anger Management- Connexions and What?

D) Birmingham City Council- Time Management

E) NHS

F) Training the Trainers at Toby Carvery

G) Volunteer Co-ordination Dudley Borough Council